Overview

At NextGen Basements, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website or our team.

By accessing our website or submitting information to us through forms, emails, or other digital communications, you consent to this Privacy Policy.

Information We Collect

We collect the following types of data:

• Personal Identification Information: name, email address, phone number, and physical address.
• Service-Related Data: project preferences, service types, estimated budgets.
• Technical Data: IP address, browser type, device used, and time spent on our site.
• Cookies: small files used to enhance user experience, improve analytics, and personalize content.
  
  

How We Use Your Information

We use the data we collect to:

• Respond to service inquiries and schedule consultations.
• Create and manage project records.
• Process invoices and payments securely.
• Send email updates or promotional messages (only if you opt in).
• Monitor website traffic and improve user experience.
• Maintain internal reporting for business analytics.
  
  

Data Sharing And Third Parties

NextGen Basements does not sell or rent personal information to third parties. However, we may share data with:

• Authorized service providers or subcontractors who assist in delivering your project.
• Payment processors for transaction security.
• Legal authorities if required to comply with laws or protect rights.
  
  

All third-party service providers are contractually bound to maintain confidentiality and follow proper security protocols.

Data Security

We implement industry-standard measures including SSL encryption, secure storage, and access restrictions to protect your data from unauthorized access or misuse.

Although we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

As a user, you have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions of your data.
• Opt out of any marketing or promotional messages.
• Request a copy of your information in a portable format.
  
  

To make a request, please email info@nextgenbasements.com with the subject “Data Request.”

Cookies Policy

We use cookies and similar tracking technologies to:

• Track website usage
• Improve functionality
• Customize your experience
  
  

You may opt out or disable cookies in your browser settings, although this may limit some features on our website.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that a child has submitted information, we will delete it promptly.

Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Updates will be reflected on this page with a new “Last Updated” date. Continued use of our site or services after changes indicates acceptance of those changes.

Contact Information

For questions about this Privacy Policy or your data, contact:
info@nextgenbasements.com
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Phone: (123) 456-7890